Yes, we offer free worldwide shipping for orders over $69

The processing time is 1-5 business days after we receive your order. The estimated arrival time of your order is the processing time + shipping time. Standard Shipping: Shipping Time: 9-18 Business Days (Free Shipping Over $69) For more information, please visit our Shipping Policy.

Luxzena wants you to be completely satisfied with your new item and offers a 14-day return and exchange policy for most items. Return Process: · Please contact us first, customer service email: hello@luxzena.com · We will provide our return address. · Please indicate the order number, your email, and the reason for the return or exchange on the return form and send it back to our warehouse with your item. · We will process the refund or exchange within 1-7 business days after we confirm receipt of your package. Non-returnable products: Opened or used products. Opened underwear or lubricants Items received more than 14 days ago For more information, visit our Return Policy.

We protect your privacy 100%: your order will not leave any trace on the back or side of the product, ensuring complete confidentiality. Rest assured that we will take every measure to ensure your satisfaction and peace of mind, and there will be no explicit or implicit words related to the contents.